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FAQs - Frequently Asked Questions

Got Questions?  We’ve Got Answers! 


Q: When will I receive my download(s)?
Downloads are made available immediately on your checkout page. You will also receive a confirmation email within 48Hrs of purchase with download links.

Q: How do I make a Book/Movie request?
We welcome request of all types here.

Q: Do you allow refunds?
Yes. If there is an error on our part, or a flaw in the ebook you received, please contact our support team and advise them. We allow refunds for errors on our part within 72Hrs of purchase.

Q: What is an eBook?
An eBook is an electronic version of a Printed Book that can be read on a computer or handheld device designed specifically for this purpose. Usually in PDF or MOBI format.

Q: What is an eComic?
An eComic is an electronic version of a Magazine, Comic Book or Children's Book that can be read on a computer or handheld device designed specifically for this purpose. Usually in CBR or CBZ format.

Q: What is an Audiobook?
An audiobook (or talking book) is a recording of a text being read.

Q: What is an eBook Set?
An eBook Set is a collection of books based on a common theme or topic.

Q: How do I watch movie downloads?
Movies have been formatted to play with the standard video player installed on PCs. If unable to play, we offer a free video player named KMPlayer for download here.

Q:How do I read eBooks on my phone?
We provide free eBook reader software here.

Q: How do I read eComics on my phone?
We provide free  Android Comic reader software here.

Q: How do I read eBooks on my PC?
eBooks have been formatted to open with the standard PDF reader installed on PCs. If unable to open, we offer a free eReader for download here.

Q: How do I read eComics on my PC? 
We provide free PC Comic reader software here.

Q: How much are memberships?
Membership Plans Available Here

Q: How do I recover lost purchases?
Purchases are made available upon login. If you have lost your login credentials, please contact our support team here.

Q: How can I support United Black Nation ORG?
We accept donations here. Everything helps!